Skip to main content

Modifying Existing Notifications

Paige Freeman
  • Updated

To modify an existing notification:

  1. From the Notifications page, use the column headers and filters at the top of the grid to locate your desired notification.
  2. Once you have located the notification you wish to modify, select the edit pencil icon in the grid next to the corresponding notification.
  3. The Notification Settings page displays, as shown below.
  4. From the Event Details tab:
    1. You can modify the following:
      1. Description
      2. Properties
      3. Additional Criteria
    2. You cannot modify the selected Data Collection, Event Trigger, or Event Name for an existing notification.
  5. From the Email Details tab:
    1. You can modify the following:
      1. From
        The email address entered in the From field must be verified as an active email address. For more information, please see Verifying a Notification Email Address.
      2. Reply to
      3. To
      4. CC/BCC
      5. Subject
      6. Header Template
      7. Footer Template
      8. Email Body
      9. Attributes
  6. When you have finished making your desired changes, select Save and Close to save your changes and return to the Notifications main page.
  7. After making any changes to a real-time notification, you must refresh the notification templates from the web client. For more information, please see Refresh Notification Templates.