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Testing Credit Card Transactions

Paige Freeman
  • Updated

The Test Credit Card Transaction page allows administrators to submit test credit card transactions to validate credit card processing configurations in the ThreeSixty Web Client. This feature is useful for confirming that payment processor connections and merchant configurations are working correctly before processing live transactions.

Using this page, administrators can safely perform test transactions such as pre-authorizations to verify payment processing behavior and troubleshoot configuration issues. This page can be used to:

  • Verify credit card processor connectivity
  • Confirm merchant configuration settings
  • Perform test pre-authorizations
  • Troubleshoot credit card processing issues

Test transactions help ensure payment processing is functioning properly before live transactions are processed in the system.

Accessing the Test Credit Card Transaction Page

The Test Credit Card Transaction page can be accessed from the Application Settings area of the web client.

  1. From the left navigation menu, select Settings > Application Settings.
  2. On the Application Settings page, locate the Payment Processing section.
  3. Select Test Credit Card Transaction.

The Test Credit Card Transaction page opens and allows you to enter the required information to perform a test transaction.

To perform a test credit card transaction:

  1. Navigate to the Test Credit Card Transaction page.
  2. Using the Payment Handler drop-down, select a configured electronic payment service.
  3. Using the Merchant Logon drop-down, select a merchant.
    Personify displays both the electronic payment service merchant details and the customer details
  4. Select Get Pre-Authorization to view the Output. 
  5. Verify that the merchant and transaction details are correct.

After submitting the test merchant and payor details, the page displays the response returned by the credit card processor.

The response information can be used to confirm whether the transaction was successfully processed or identify any issues with the payment configuration.

If the transaction is approved, the response indicates that the processor configuration and connection are functioning correctly. If the transaction is not approved, the response details can help identify potential configuration or connectivity issues that may need to be resolved.