Creating a New Shipping Charge – Web Client Help Center

You can create new shipping charges from the Shipping Charges page.

If you attempt to create a new shipping charge for a Country and Ship-Via that already exists, an error message will display: "Shipping Charge already exists for Country: [Country] and Ship-Via: [Ship-Via]."

To create a new shipping charge:

From the Order Settings page, select Shipping Charges.
The Shipping Charges page displays, as shown below.
From the Shipping Charges page, select +New Shipping Charge.
The Add New Shipping Charge page displays, as shown below.
Select the Country from the drop-down.
You can also select "All Countries" if the shipping charges relate to all countries rather than a specific country. If you select this option, the SAME shipping charges will be used for all countries that do not otherwise have shipping charges defined.
Select the Ship-Via from the drop-down.
For example, Federal Express, United Parcel Service, United States Postal Service, or Web Delivery. You will receive a warning message if you already have a Ship-Via method for the selected Country. Values are populated based on the non-fixed codes defined for the ORD "SHIP_VIA" system type.
Select the toggles that apply:
1. Available to Web
  When set to YES, indicates that the shipping charges are available for products ordered over the Internet.
2. Calculate VAT
  When set to YES, calculates the VAT tax and applies it to the shipping definition. The VAT Rate, VAT Delivery Term, and VAT Transport Mode fields are enabled.
  This toggle will not display if the Tax/VAT Control on the Organization Unit is set to Charge Sales Tax Exclusively.
3. International Only
  This toggle is only enabled when "[ALL]" is selected from the Country drop-down. When set to YES, on the web, if the customer's ship-to address country is not present in the ORD_DOMESTIC_SHIP_COUNTRY table, then the system will display ship-via codes setup for the customer's ship-to address country and for [ALL]. If the customer's ship-to address country is present in the ORD_DOMESTIC_SHIP_COUNTRY table, then the system will display ship-via codes setup only for the customer's ship-to address country. If this toggle is set to NO, the system will display all ship-via codes setup for the customer's ship-to address country and "[ALL]".
4. If you set the Calculate VAT toggle to YES, perform the following:
  1. Select the VAT Rate from the drop-down.
    This is the value-added tax rate percentage for select countries. Values are populated based on the non-fixed codes defined for the ORD "VAT_CATEGORY" system type.
  2. Select the VAT Delivery Term from the drop-down.
    For example, Standard or by Air.
  3. Select the VAT Transport Mode from the drop-down.
    For example, train, truck, ship, airplane, and etc.
From the Shipping Fee Calculation section, select the Calculate for $0 Lines value from the drop-down.
The value selected defines how shipping fees calculated by price will be calculated and distributed to inventoried order lines that have a price of $0 when the shipping fee is a flat amount.
Select Save and Manage Calculation Methods to set the Calculation Method(s) for the Shipping Charge, OR select Save to save the Shipping Charge and return to the Shipping Charges page.