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Viewing an Invoice

Paige Freeman
  • Updated

An invoice can be printed:

  • When an order line has a Line Status of "Active" or "Cancelled" and has an Invoice Number.

  • When an inventoried product line item is shipped or pre-shipped and invoiced. The Bill To customer needs to have a valid address in order for the invoice to output correctly.

  • When an advertising line item is fulfilled.

Invoices are sent to the bill-to constituent.

The steps below assume that you are not currently viewing the order in which you want to email/print an invoice. If you are currently viewing the order in which you want to email/print an invoice, skip to step 3.

To view an invoice:

  1. From the Orders Central page, search for the appropriate order. For more information, please see Searching for an Existing Order.
  2. From the order summary page, in the Order Information section, click View Invoice.
    The invoice opens in a new tab.
  3. Depending on your browser, you can print the invoice or download the invoice to attach to an email.