Digital Files – Web Client Help Center

The Digital Files page allows you to view and manage the digital files associated with the digital product, as well as add additional files.

You can add multiple lines to the grid if you want to offer multiple DCD files as a package. You create one DCD product and add DCD files as components of this product. For example, if you want to offer multiple e-Learning Audio seminars as one DCD product, you can add all the audio files here. The web user would be charged for the one DCD product and would receive multiple files; however, if you want to charge your web user for each DCD file, you would set them up as separate products.

If the component DCD products have the same license agreement, you should only check the Display Copyright checkbox for the first DCD file. However, if you have different license agreements for a few of the component DCD files, make sure they are listed at the beginning of the Files Available Through this Product Code section, because if not, on the web if it the DCD file is listed farther down the list with a license agreement, it will display as a View More link to your web user.

When a Pre-Order Available date is set on the Digital Setup page, a Placeholder file will be automatically added to the Digital Files list, allowing you to Validate your product before the file is available.

For more information, please see Digital Pre-Orders.

Adding a New Digital File

To add files to a digital product, users must have access to the ProductSetup.DigitalFiles security application.

From the Digital Files page, select +New Digital File.
The Add New Digital File page displays.
Select the Source from the drop-down.
There are two sources available: File and URL. If you select URL as the source, the Type should be set to 'OTHER' and the URL text should be entered in the File Name field.
Select the Type from the drop-down.
Under Attach a File, click the Select files button .
The Open window displays. Search for and open the digital file you want to add as part of the product. You can upload a file of any type. It is recommended that you create separate, specific codes for each type to ensure files are labeled accurately. The size of the file will be restricted by the WEB_MAXFILEUPLOADSIZE application parameter. If the size of the file exceeds the limit set by this parameter, a validation message will display.
The allowed file extensions are determined by the following application parameters:
1. ALLOWED_EXTENSIONS_LIST_ALL
  .odt,.ott,.odm,.ods,.ots,.odg,.otg,.odp,.otp,.odf,.odb,.asc,.csv,.json,.xlsx,.xls,.doc,.docx,.ppt,.pptx,.txt,.pdf,.jpg,.jpeg,.png,.gif,.ico,.bmp,.sit,.tar,.tgz,.zip,.gz,.xml,.rtf,.sxw,.sxc,.mp3,.mp4,.wmv,.rar
2. ALLOWED_EXTENSIONS_LIST_IMAGE
  .jpg,.jpeg,.png,.gif,.ico,.bmp
3. ALLOWED_EXTENSIONS_LIST_DOC
  .odt,.ott,.odm,.ods,.ots,.odp,.otp,.odf,.odb,.asc,.csv,.xlsx,.xls,.doc,.docx,.ppt,.pptx,.txt,.pdf,.xml,.rtf,.sxw,.sxc
The File Name will populate with the name of the file.
The following special characters are allowed in the file name: !#$+,.;=@[]^_{}~ -
Enter the Title in the text box.
Enter a Description of this digital file.
Select the Available From date for this file.
If necessary, enter the Available Through date for this file.
If you want copyright information to display along with the DCD file, you can set the copyright information from the Digital Rights Management section.

As a best practice, if you have component DCD fields that have the same license agreement, only enable the copyright information for the first component DCD file.
However, if you have different license agreements for a few of the component DCD files, make sure they are listed at the beginning of the Files Available Through this Product Code section, because if not, on the web if the DCD file is listed farther down the list with a license agreement, it will display as a View More link to your web user, as shown below.
If a piece of digital content is set up for pre-order (i.e., the Available From date of the digital content is in the future), the copyright text will not display during the checkout process. The proper setup would be to set the copyright to display upon access.
1. Enter your Copyright Text.
2. Select Yes for either the Display Prior To Purchase or Display Prior To Access toggle.
  If you do not wish to enable the Copyright Text, you do not need to select either toggle.
  1. When the Display Prior To Purchase toggle is set to Yes, this text displays on the Checkout control on the web.
    If a piece of digital content is set up for pre-order (i.e., the Available From date of the digital content is in the future), the copyright text will not display during the checkout process. The proper setup would be to set the copyright to display upon access.
  2. When the Display Prior To Access toggle is set to Yes, any copyright information you add to the product will display when the user views the content from the Digital Content Access control on the web.
From the Access Settings section, select from the following options.
1. If the Allow to Download toggle is set to Yes, the Limit Access checkbox becomes editable.
2. If the Allow to View toggle is set to Yes, the Allow to Print while Viewing, Display Watermark, Watermark Text, and Limit Access toggles/fields become editable.
  1. If the Display Watermark toggle is set to Yes, the Watermark Text field becomes editable.
3. If you want to limit the amount of times a customer can download this file, set the Limit Access toggle to Yes and perform the following:
  1. Enter the number of Downloads Allowed.
  2. In the Allow Access for field, enter a number for the time you want the product to be available for download and/or view after being invoiced and select "Day" or "Month" from the drop-down.
Select Save to finish adding new files and return to the Digital Files page. Alternatively, select Save and Add Another to continue adding additional files.
After returning to the Digital Files page, you can view the file that you have uploaded by selecting Preview from the contextual menu.