Adjust the Price Paige Freeman May 17, 2023 14:17 Updated You can adjust the price of an order line using the Adjust the Price option on Donation Summary or Order Summary. Doing so creates a debit/credit transaction on the order. The price of an order line can be adjusted for proforma orders, active orders, and orders in which any payment has been received. From the Adjust the Price screen, the system allows you to adjust the price up to ((base_unit_price plus/minus adjustment) times order_qty), if there are no discounts or coupons on the order line or if there are percentage discounts and/or coupons on the order. If there are flat rate discounts and/or coupons, the system allows you to adjust the price up to ((base_unit_price plus/minus adjustment) times order_qty) minus flat rate discount (regular and/or agency) amount(s) and/or minus flat rate coupon amount. To adjust the price of an order line: From the Order Summary page, select Adjust the Price from the contextual menu next to the corresponding order line you wish to adjust.The Adjust the Price page displays, as shown below. From the Adjustment Options section, select the Adjust the Price radio button.Alternatively, you can select Adjust the Price to Zero to set the price to zero. Enter the Adjustment Amount.You can either adjust the price up or down. To adjust down, you must include a minus sign before the amount. For example, to adjust the price of the inventoried product order from $100 to $75, enter $-25.00. Enter the Adjustment Reason (required). Click Save.