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Viewing and Editing Gift Brief and Long Descriptions

Paige Freeman
  • Updated

From the Descriptions screen, you can define the Brief and Long Descriptions, as well as define Thank-You Letter Content.

The Brief Description displays on the online donation wizard control and online donation listing control.

If an appeal was added to the gift on the Gift Setup page and the selected appeal has a defined premium, it is recommended that you describe for donors what it is that will receive using the Brief Description. Then, when they see that premium item listed on the Thank You page on the web, they will recognize it even if they do not know what the caption ‘Donor Incentive’ means.

The Long Description also displays on the online donation listing control when the web user clicks View More.

The Long Description does NOT display on the online donation control wizard. 

To add a Brief and Long Description:

  1. From the eBusiness tab, select Descriptions.
    The Descriptions screen displays, as shown below.
  2. From the Brief Description section, click the +New Brief Description link.
    The New Brief Description screen displays, as shown below.
  3. Select the Language from the drop-down. Only one brief description per language can be added.
    This allows descriptive text to be shown on the website based on the language of the customer. Values are populated based on the options defined on the Language Setup screen.
  4. Enter any HTML text or graphics in the text box.
  5. Click Save.
  6. From the Long Description section, click the +New Long Description link.
    The New Long Description screen displays, as shown below.
  7. Select the Language from the drop-down. Only one long description per language can be added.
    This allows descriptive text to be shown on the website based on the language of the customer. Values are populated based on the options defined on the Language Setup screen.
  8. Enter any HTML text or graphics in the text box.
  9. Click Save.

Gift Thank-You Letter Content

You can define a message that displays on the Donation Thank You page to online donors after making a one time cash gift, recurring cash gift, or pledge gift donation to your organization. For example, you can enter the thank you message and include your organization's tax ID number.

A code of "FND_THANK_YOU" is available within the fixed ORD "TEXT_TYPE" system type. This code is automatically populated in the TEXT_TYPE_CODE column of the PRODUCT_TEXT table when thank you page content is added to a product.

To define Thank-You Letter Content:

  1. From the Thank-You Letter Content section of the Descriptions page, select +New Thank-You Letter Content.
    The New Thank-You Letter Content page displays, as shown below.
  2. Select the Language from the drop-down. 
  3. Enter any HTML text or graphics in the text box.
  4. Click Save.